Accessibility Statement

Our commitment to inclusive web design

Our Commitment

Cook Tire, Incorporated is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to achieve substantial compliance with WCAG 2.1 guidelines.

We believe that everyone should have equal access to information about our tire services, regardless of ability or disability.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. WCAG 2.1 guidelines are internationally recognized standards developed by the World Wide Web Consortium (W3C).

We are actively working to maintain and improve our website's accessibility. If you encounter any barriers on our site, please contact us so we can address the issue.

Accessibility Features

Our website incorporates the following accessibility features:

  • Semantic HTML: Proper heading structure and landmark regions for screen reader navigation
  • Keyboard Navigation: Full keyboard accessibility for all interactive elements
  • Alt Text: Descriptive alternative text for all meaningful images
  • Color Contrast: Sufficient color contrast ratios for text readability
  • Form Labels: Properly associated labels for all form inputs
  • Focus Indicators: Visible focus states for keyboard users
  • Responsive Design: Website adapts to various screen sizes and zoom levels
  • Skip Navigation: Direct links to main content areas
  • ARIA Labels: Appropriate ARIA attributes for dynamic content

Technical Specifications

Our website relies on the following technologies to ensure accessibility:

  • Semantic HTML5 for document structure
  • CSS for visual presentation and responsive design
  • JavaScript for interactive functionality
  • WAI-ARIA for enhanced accessibility of dynamic content

This website is designed to be compatible with modern browsers and assistive technologies.

Browser Compatibility

Our website is designed to be accessible with the following browsers:

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Microsoft Edge (latest version)
  • Safari (latest version)
  • Mobile browsers (iOS Safari, Chrome for Android)

Assistive Technology Support

We aim to support the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices

Known Issues

We are actively working to identify and resolve accessibility issues. Currently, we are aware of the following potential limitations:

  • Some PDF documents may not be fully accessible
  • Third-party content may not meet our accessibility standards
  • Video content may require caption updates

We are committed to addressing these issues in our ongoing accessibility improvements.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We will respond to accessibility feedback within 3-5 business days and work to resolve identified issues promptly.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. We encourage users to report any third-party accessibility issues so we can work with vendors to improve accessibility.

Ongoing Improvements

Accessibility is an ongoing priority for Cook Tire. We regularly:

  • Conduct accessibility audits of our website
  • Train staff on accessibility best practices
  • Review and update accessibility policies
  • Implement improvements based on user feedback
  • Monitor changes in accessibility guidelines and regulations

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint. We take all complaints seriously and will work to resolve them in accordance with applicable laws and regulations.

Last Updated: January 2024